Guest Services - Travel Insurance

How do I check on a specific coverage/cancellation reason to see if it is covered?
Specific questions about coverage can be answered by calling 888-933-1113.
How do I make a travel insurance claim?
If you have purchased travel insurance with your reservation, a policy from Royal Adventure travel insurance through Rental Guardian, underwritten by Jubilee at Lloyd's, has automatically been purchased for you. If you want to cancel, postpone, arrival late or leave early for a covered reason, you must report the claim to Royal Adventure Insurance directly at 1-888-933-1113 or online at Rental Guardian to be reimbursed. Royal Adventure will recover the cost of the rental and determine the refund applicable. SkyRun can provide the policy number if Royal Adventure is unable to locate it when you call.
If you have purchased travel insurance with your reservation, a policy from Royal Adventure travel insurance through Rental Guardian, underwritten by Jubilee at Lloyd's, has automatically been purchased for you. If you want to cancel, postpone, arrival late or leave early for a covered reason, you must report the claim to Royal Adventure Insurance directly at 1-888-933-1113 or online at Rental Guardian to be reimbursed. Royal Adventure will recover the cost of the rental and determine the refund applicable. SkyRun can provide the policy number if Royal Adventure is unable to locate it when you call.
How do I receive emergency travel assistance provided by my policy?
Call Royal Adventure at 888-933-1115.